Franchise360 · Features
Everything a franchise network needs, as standard. Configured to the way yours works.
Head office and franchisees each see their part of one system, set up to match your agreement. One price per franchise buys all of it.
What's in it
Everything below is included. There's no higher tier.
The last three rows are what Franchise360 has that Jobs360 doesn't: someone to ring, your own hosted instance, and a development team.
Franchises and users
Head office, franchises, users, roles and permissions. Who sees what.
Included
Customers
Business and individual customers, with history.
Included
Quotes
From the desk or on site, branded PDF, follow-up list, convert to a job.
Included
Invoicing
Branded invoices, flexible pricing, discounts, tax.
Included
Management service fees
Calculated and invoiced automatically at head office's rates.
Included
Network reporting
Dashboards, revenue by franchise, comparison, trends.
Included
Shared services
Services and prices defined once at head office.
Included
Dedicated phone support
Pick up the phone to someone who knows your setup.
Franchise360 only
Managed hosting
Your own hosted instance, run, backed up and updated by us.
Franchise360 only
Shaped to fit. Modules changed or built to fit the way your network works.
Franchise360 only
Head office
The whole network, and the fees it owes you.
Revenue by franchise, the quote pipeline, management service fees invoiced automatically, and services and prices set once for everyone.
- Franchises and users
- Every franchise, its users and what each can see. A franchisee sees their own business; head office sees the network.
- Network reporting
- Revenue by franchise, comparisons and trends over time, on one dashboard.
- Management service fees
- Fees calculated at your rates and invoiced automatically, weekly or monthly, with different rules per franchise where your agreement needs them.
- Shared services and prices
- What the network sells and charges, set once at head office and used by every franchise.
- Quotes across the network
- Every franchise's open quotes, overdue follow-ups and win rate in one table.
- Set up around your agreement
- Fee rules, onboarding stages, reports and fields configured to match your agreement and operations manual.
Franchisee
Their customers, their quotes, their invoices. Nothing else.
Customers, quotes and invoices in the brand's style, and their own numbers against the network's.
- Customers
- Business and individual customers, with contact details, addresses and history.
- Quotes
- Quote from the desk, send a branded PDF, and keep a follow-up date against every one.
- Invoicing
- Branded invoices with per-unit, per-service or custom pricing, discounts, and tax worked out automatically.
- Their own numbers
- Revenue over time, compared with the network average.
- Nothing belonging to anyone else
- A franchisee sees their own customers, quotes and invoices and nothing of another franchise's.
- Phone support
- When a franchisee is stuck, they ring someone who knows your setup. Included.
Also in Franchise360
Three more things networks use it for.
- Recruitment
- Prospects captured from your website and taken through your own stages, to a live franchise in one click.
- Network communication
- Forums, a document library and support tickets, so the network talks in one place.
- Scheduling
- A calendar for franchisees who book work. Networks whose business is jobs at the customer's premises should look at Jobs360.
If configuration isn't enough
Most networks run on the standard setup. Some need a part that doesn't exist yet.
A module for what your sector does, a connection to a system you already use, a process the standard setup has no equivalent for. We build it to fit, and it's hosted and supported like the rest.
How shaping it to fit worksAlso included
- Dedicated phone support
- Someone who knows your setup, on the phone.
- Managed hosting
- Your own hosted instance, run, backed up and updated by us.
- Development service
- Modules changed or added to fit your network, by the people who built it.
See it with your own network's day on it.
A walk-through with the people who built it, and a straight answer on what fits and what we'd change.